Frequently Asked Questions
Everything you need to know about our fine diamond jewelry.
Are your diamonds conflict-free and ethically sourced?
Yes, we strictly adhere to the Kimberley Process to ensure that all our diamonds are ethically sourced and 100% conflict-free.
Do my diamond studs come with a grading certificate?
Every pair of diamond earrings is accompanied by an official certificate of authenticity or a grading report from laboratories like GIA or IGI, depending on the specific product selected.
What is your shipping policy for high-value items?
We provide free, fully insured shipping on all orders. For your security, an adult signature is required upon delivery for all diamond jewelry.
Can I return my earrings if I am not satisfied?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Do you offer a warranty on your diamond settings?
Yes, we provide a lifetime manufacturing warranty that covers any defects in the craftsmanship of the setting or metal.
Is it possible to customize the metal type or diamond quality?
Absolutely. You can choose from 14k or 18k White, Yellow, or Rose Gold, as well as Platinum, and select your preferred diamond cut, clarity, and color through our 'Build Your Own' feature.